Frequently Asked Questions
Are there any additional costs associated with my membership?
Once you join, you will have unlimited access to our facility. Some of our clubs do offer additional services that can be utilized with a tiered membership, or you can pay for these a la carte. These services can include Sauna, Tanning Cryo Therapy etc.
Do I get any help at the start of my membership?
Absolutely! We offer new members a fitness orientation with a certified personal trainer. Our certified trainer will consult with you to get an idea of exactly what you’re looking to accomplish during your stay with us, and help guide you towards that goal.
How much does personal training cost?
Great question. We’ve got a wide array of personal training packages and options to fit everyone’s budget. You will learn about all of these options during your orientation.
What about Refunds?
If for some reason you are unhappy with our fantastically affordable and fully functional fitness facility, you can cancel your contract with absolutely no fees within 3 business days.
Can I cancel at any time?
All of our monthly memberships are no commitment. You can cancel at any time by contacting our billing department “ABC Financial”. You can obtain this number from your home club.
NOTE: If you cancel and rejoin at a later date, you will be subject to another enrollment fee as well as a new club addendum fee.
Can I cancel my membership via email or phone?
You cannot cancel your membership via email. However, if you wish to cancel, please call your home club and speak with a manager or front desk representative. They will provide you with the phone number to our billing company “ABC Financial Services”. They will cancel you over the phone.
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